Return Policy
At Savora Designs, we do everything we can to keep our customers satisfied. However, it may happen that you wish to return a product. This document explains our return policy clearly.
Conditions for Returns
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You may only request a return after you have physically received the item.
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All return shipping costs are the full responsibility of the customer, including any international shipping costs.
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Items must be unused, unwashed, undamaged, and in their original condition, with all tags and labels still attached.
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Trying on items is allowed, but wearing them is not.
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Ordering multiple sizes of the same product with the intention of returning part of the order is not allowed.
Return Process
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Request your return by emailing us at info@savoradesigns.com within 14 days of receiving the item.
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We will provide you with the return address of our supplier (located in China).
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You must ship the item back at your own expense, including any customs duties or shipping fees.
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We strongly recommend using a shipping method with track & trace.
Refunds
Once the returned item has been received at the return address and the condition of the product has been approved, the purchase amount will be refunded within 14 days via the original payment method.
Liability
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We are not responsible for lost packages if the tracking information shows that the item was delivered to the address provided by the customer.
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If an incorrect address was provided, this is the responsibility of the customer.
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Address errors must be reported within 24 hours after placing the order.
Contact
If you have any questions about returns, please contact us at:
info@savoradesigns.com